Surreal Fantasy Art - Terms and Conditions

Effective date: 07 February 2026

This document is an official public proposal (public offer) of Self‑employed person (tax on professional income) Svetlana Mikhaylovna Matveyeva (hereinafter the Contractor) addressed to any legal entity or individual, including individual entrepreneurs and self‑employed taxpayers (hereinafter the Customer), to conclude a contract for the sale and provision of the Contractor’s goods / works / services (hereinafter the Agreement) in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

The Agreement is deemed concluded and enters into force from the moment the Customer performs the actions specified in this Public Offer (hereinafter the Offer) which constitute full and unconditional acceptance of all its terms without any reservations or limitations (adhesion). By performing such actions, the Customer confirms their consent to conclude the Agreement on the terms, in the manner and scope set out in this Offer.

The current version of this Offer (including any Annexes and amendments thereto, if any) is posted on the Contractor’s Website and/or on the Payment Page. Any Annexes and amendments form an integral part of this Offer.

I. Terms and definitions

Agreement – a contract for the sale and provision of the Contractor’s goods / works / services concluded between the Customer and the Contractor on the terms, in the manner and scope set out in this Offer; sale includes the sale, performance and rendering of goods, works and services respectively.

Goods / works / services – the Contractor’s goods / works / services purchased by the Customer, whose description, composition and content are posted on the Contractor’s Website.

Customer – any legal entity or individual, including an individual entrepreneur or a self‑employed taxpayer, interested in receiving the goods / works / services and performing the actions required to conclude the Agreement under this Offer.

Contractor’s Website – the website, online resource, public page, group or channel on the Internet located at: https://www.shop.handmadehome.me, containing information about the Contractor’s goods / works / services.

Parties – jointly the Contractor and the Customer.

Payment Page – the web page on the Internet intended for making payments for the Contractor’s goods / works / services purchased by the Customer.

Access Link – a URL or other link to an information resource (including a website) on the Internet through which the Customer is provided with access to a Contractor’s service.

Contact email address – the Customer’s email address indicated when performing actions aimed at purchasing the Contractor’s goods / works / services and used by the Contractor for communication with the Customer in order to perform the Agreement. The Customer guarantees that: (a) the Contact email address belongs to the Customer and no third party has access to messages received at this address; (b) all emails sent from the Contact email address are sent and initiated solely by the Customer.

If any term is not clearly defined in this Offer, the Customer shall be guided primarily by the explanations and definitions published on the Contractor’s Website.

II. Subject of the Agreement

2.1. The subject of the Agreement concluded by the Customer by accepting this Offer through the conclusive actions specified herein is the sale and provision by the Contractor to the Customer of the Contractor’s goods / works / services within the procedure, time limits and on the terms established by this Offer.

2.2. For the received goods / works / services the Customer shall pay the Contractor a fee (the Remuneration) in the amount and manner set out in Section V of this Offer.

2.3. Detailed information on the Contractor’s goods / works / services, including their description, terms of performance, prices, tariffs and their content (if applicable), and any other information necessary for the sale and provision of the Contractor’s goods / works / services is posted on the Contractor’s Website.

III. Conclusion of the Agreement and general conditions of sale and provision

3.1. The Customer is deemed to have adhered to this Offer and the Agreement is deemed concluded from the moment the Customer pays the Remuneration for the selected Contractor’s goods / works / services (the Remuneration).

3.2. To conclude the Agreement on the terms of this Offer the Customer pays the Remuneration to the Contractor as follows:

3.2.1. After reviewing the description of the Contractor’s goods / works / services and other terms posted on the Contractor’s Website as well as the text of this Offer, the Customer selects the relevant goods / work / service and proceeds to payment.

3.2.2. To make the payment, the Customer is redirected to the Payment Page and completes the payment form with the requested data, which may include:

surname, first name and patronymic (for legal entities – details of the representative);
mobile phone number;
Contact email address;
other data.

The Customer bears sole responsibility for the accuracy and relevance of all information provided in the payment form.

3.3. By performing the actions set out in clause 3.2 (including all sub‑clauses), the Customer confirms that they have read and fully accept this Offer without any reservations or limitations.

3.4. After payment of the Remuneration, the Contractor provides the goods / work / service to the Customer, including in one of the following ways:

for services – by providing an Access Link on the Internet and/or by sending an email to the Contact email address containing the Access Link;
for works – by actually performing the work either offline or online, as specified on the Contractor’s Website;
for goods – by actually dispatching the goods; the method of delivery, time limits and shipping costs are specified on the Contractor’s Website.

The delivered goods are handed over to the Customer at the address indicated by the Customer or, in the Customer’s absence, to any person who presents the order number or other order identification data (authorised person); goods handed over to such person are considered delivered and accepted by the Customer. The Customer shall keep all order identification data confidential and bears the risk of delivery to unauthorised third parties in case of disclosure.

3.5. The Customer’s rights of claim against the Contractor arising from the Agreement under this Offer may not be assigned to third parties, except where the Agreement is expressly made in favour of a third party as provided on the Contractor’s Website or separately agreed by the Parties.

3.6. The Contractor may engage third parties to perform its obligations under the Agreement while remaining solely responsible to the Customer.

3.7. The Contractor’s obligations are deemed duly and fully fulfilled when:
3.7.1. in relation to goods – upon receipt of the goods by the Customer;
3.7.2. in relation to works – upon transfer of the result of the work to the Customer;
3.7.3. in relation to services – upon completion of the service by the Contractor.

3.8. For the sale of goods the Contractor shall provide the Customer with a fiscal receipt with the sign “Full payment” after the Customer receives the goods in accordance with applicable Russian law.

3.9. For works and services, the Parties additionally agree as follows:

if the Contractor uses the cash‑based method of tax accounting, by accepting this Offer the Customer agrees to receive one fiscal receipt for the full cost of the work / service at the time of full payment;
if the Contractor uses the accrual method, the Parties agree that works / services are deemed rendered at the moment of full payment by the Customer.

3.10. The Contractor may refrain from issuing a receipt if such right is provided for by the legislation of the Russian Federation.

3.11. The Contractor may refuse to sell or provide the goods / works / services or terminate access to the Access Link if:
3.11.1. the Contractor does not receive the Customer’s payment of the Remuneration;
3.11.2. the Contractor receives an amount insufficient to pay the Remuneration;
3.11.3. the Contractor establishes that the Customer has engaged in unauthorised distribution of the Access Link (where the service is provided in this manner).

3.12. By concluding the Agreement the Customer confirms that:
(a) they have received complete information about the Contractor’s goods / works / services covered by the Agreement;
(b) such information is clear, and they have no outstanding questions regarding the content, terms of delivery / performance / rendering or any other conditions related to the subject of the Agreement.

3.13. The Customer agrees that their subjective assessment (liking / expectations) is not an objective criterion of quality and cannot serve as a ground to deem the goods / works / services of the Contractor non‑conforming, incomplete or of poor quality.

3.14. By concluding the Agreement the Customer further confirms:
(a) if the Customer is a legal entity – its representative has all necessary powers, all corporate approvals required to conclude and perform the Agreement have been obtained; no rights of third parties will be infringed; the Customer is not insolvent or bankrupt and no bankruptcy or liquidation procedures have been initiated;
(b) if the Customer is an individual entrepreneur – the Customer or their representative has all necessary powers; the Customer is not bankrupt and no bankruptcy procedures have been initiated;
(c) if the Customer is an individual – they are at least 18 years old, have full legal capacity and are not under guardianship, trusteeship or patronage; their state of health allows them to understand and perform the Agreement.

If the Contractor has not established age restrictions on the Website and Russian law does not prohibit sale / provision of the relevant goods / works / services to minors, a Customer aged 14 or older may enter into the Agreement with the prior consent of a parent or legal representative and must provide such consent upon the Contractor’s request.

3.15. By concluding the Agreement the Customer assumes all risks associated with a material change in the circumstances on which the Customer relied when entering into the Agreement, and agrees that such changes shall not constitute grounds for amendment, termination or non‑performance of the Agreement.

3.16. By concluding the Agreement the Customer grants the Contractor consent to the processing of their personal data, including the right to entrust processing to third parties. Processing includes any actions (operations) with or without automation, such as collection, recording, systematisation, accumulation, storage, clarification (updating, modification), extraction, use, transfer (including cross‑border transfer), depersonalisation, blocking, deletion and destruction of personal data in the Contractor’s information systems. Consent covers any data that become known to the Contractor in connection with performance of the Agreement, including (without limitation) full name, gender, ID details, migration documents, date and place of birth, citizenship, address of registration and residence, phone numbers, family and property status, education, employment details, income and expenses, bank accounts and payment card details.

The Customer also consents to transfer of their personal data to third parties for the purposes set out above, provided that there is a written contract between the Contractor and such third parties obliging them to comply with Federal Law No. 152‑FZ “On Personal Data”.

Consent is valid until the purposes of processing are achieved and the contractual relations between the Customer and the Contractor terminate. The Customer may revoke consent by sending a written notice specifying their details, the date of consent and the grounds for revocation; upon receipt of revocation the Contractor ceases processing and destroys the personal data within the period established by Federal Law No. 152‑FZ, unless further processing is required by applicable Russian law.

IV. Rights and obligations of the Parties

4.1. The Customer shall:
4.1.1. fully review this Offer before concluding the Agreement as per clause 3.1;
4.1.2. properly perform the Agreement acting reasonably and in good faith and avoiding any losses to the Contractor;
4.1.3. refrain from any unauthorised distribution of the Access Link (if the work / service is provided via such link);
4.1.4. provide only accurate and up‑to‑date information about themselves and bear responsibility for any consequences of providing inaccurate and/or outdated information; notify the Contractor in writing within 7 calendar days of any changes to such information and, upon request, confirm its accuracy, including in writing;
4.1.5. make all payments under the Agreement, including the Remuneration, only from bank cards issued in the Customer’s name;
4.1.6. acknowledge that when the service is provided via an Access Link, the Customer must use the Internet, software (web‑browsers, operating systems etc.) and equipment (computer, networking devices etc.) provided by third parties, and the Contractor is not liable for the quality or operation of such software, equipment or Internet access; the Customer shall independently ensure the availability of the necessary equipment, software and stable Internet access;
4.1.7. inspect the quality of the goods / work / service at the time of receipt of the goods, the result of work or completion of the service.

4.2. The Customer has the right to:
4.2.1. refuse to conclude the Agreement at any time before payment of the Remuneration;
4.2.2. request a refund of the amounts paid if the Contractor refuses to sell / provide the goods / work / service, except in the cases specified in clause 3.11.3;
4.2.3. withdraw from the work / service before the Contractor delivers the result of the work / service, subject to compensation of the Contractor’s expenses incurred; the Customer acknowledges that they may not claim a refund of the Remuneration for the part of works / services already performed by the Contractor;
4.2.4. exercise other statutory rights regarding return, exchange or replacement of goods as set out on the Contractor’s Website and in accordance with the legislation of the Russian Federation.

4.3. The Contractor shall:
4.3.1. provide the Customer with the goods / work / service in the manner and on the terms set out in the Agreement;
4.3.2. perform its obligations duly, acting in the Customer’s interests;
4.3.3. post complete and accurate information about its goods / works / services and their sale on the Contractor’s Website.

4.4. The Contractor has the right to:
4.4.1. amend this Offer in accordance with Section XI;
4.4.2. request and obtain from the Customer any information necessary for performance of the Agreement;
4.4.3. engage any third parties to perform obligations under the Agreement while remaining responsible to the Customer.

V. Remuneration and payment terms

5.1. For the sale and provision of the goods / works / services the Customer pays the Contractor the Remuneration in the amount indicated on the Contractor’s Website.

5.2. Unless otherwise specified on the Contractor’s Website or separately agreed by the Parties, the Remuneration is payable in advance in the amount of 100% of the price specified under clause 5.1; payment constitutes acceptance of this Offer.

5.3. Payment may be made only by non‑cash methods:
(a) using a bank card issued in the Customer’s name; or
(b) using any other non‑cash payment method available on the Payment Page.

5.4. All settlements under the Agreement are made in Russian roubles. If payment is made in another currency, the amount is converted into roubles at the exchange rate of the Central Bank of Russia on the payment date.

5.5. The Customer’s obligation to pay is fulfilled when the funds are credited to the bank account of the Contractor or of a third party authorised by the Contractor to receive the Remuneration.

5.6. Each Party bears its own costs related to making payments under the Agreement.

5.7. The Contractor may unilaterally change the amount of the Remuneration by updating the information on the Contractor’s Website; such changes take effect from the time of publication and do not affect payments already made by the Customer.

5.8. For goods, the cost of packaging is included in the price of the goods (the Remuneration) unless otherwise specified on the Contractor’s Website.

5.9. The Contractor may send the Customer an act of rendered services, completed works, a goods transfer act or other closing documents. The Customer shall sign such documents within 5 business days of receipt and return a signed copy to the Contractor or, within the same period, provide reasoned objections. If the Customer fails to send either a signed document or objections in due time, the relevant document is deemed signed by both Parties.

VI. Intellectual property

6.1. By concluding the Agreement the Customer acknowledges that all intellectual property results included in the Contractor’s goods / works / services and all trademarks, products, trade names, logos and other protected materials posted on the Contractor’s Website and belonging to the Contractor or third parties are protected intellectual property.

6.2. The Customer shall not copy, modify, alter, delete, supplement, publish, transfer, create derivative works based on, manufacture or sell products based on, reproduce, display or otherwise use the Contractor’s or third‑party intellectual property without the explicit permission of the owners / right holders.

6.3. No rights to intellectual property included in the goods / works / services or contained on the Contractor’s Website (including logos and other marks) are transferred to the Customer as a result of the Agreement unless expressly agreed otherwise by the Parties.

6.4. Where goods / works / services include intellectual property, the Customer is granted a non‑exclusive right of access solely for personal use – viewing and study.

6.4.1. The Customer may not use such intellectual property (in whole or in part) for commercial purposes aimed at gaining profit from its distribution in original or modified form; however, the Customer may use knowledge and information obtained from the goods / works / services in their own business activities.

VII. Liability of the Parties

7.1. In case of non‑performance or improper performance of their obligations, the Parties are liable in accordance with this Offer and the applicable laws of the Russian Federation.

7.2. The Contractor is not liable if the Customer, having received goods / works / services of proper quality, is dissatisfied with their content, design, perceived value or similar subjective characteristics.

7.3. The Contractor is not liable if the Customer, having paid the Remuneration and received the Access Link, fails to use the service within the access period, if such period is defined by the terms of the service.

7.4. The Customer is liable for distributing any false information about the goods / works / services and any information damaging the Contractor’s business reputation.

7.5. If the Customer’s unlawful actions result in claims or demands against the Contractor by third parties (including regulators) and such claims are upheld by a final court or competent authority decision, the Customer shall compensate the Contractor in full for the amounts awarded to such third parties.

7.6. Penalties and damages shall be paid by the breaching Party within 5 business days of receiving a written demand, by bank transfer to the account specified in the demand.

7.7. The Agreement is governed by and interpreted in accordance with the laws of the Russian Federation. The Parties shall endeavour to resolve any disputes by negotiation; the claim response period is 30 calendar days from receipt. If no settlement is reached, the dispute shall be submitted to the competent court in accordance with Russian law.

VIII. Force majeure

8.1. Neither Party is liable for full or partial non‑performance if caused by force majeure circumstances arising after conclusion of the Agreement that could not reasonably be foreseen or prevented (including floods, fires, earthquakes and other natural disasters, war, governmental actions, strikes, power failures causing loss of data, or legislative changes making performance impossible).

8.2. In case of force majeure, the time for performance is extended for the period during which such circumstances and their consequences exist.

8.3. The affected Party shall notify the other Party in writing within 3 calendar days of the occurrence and expected duration of force majeure and provide supporting evidence from competent authorities.

8.4. Failure to notify or late notification deprives the affected Party of the right to refer to force majeure.

8.5. Upon cessation of force majeure the affected Party shall promptly notify the other Party in writing and indicate the time within which it intends to perform its obligations.

8.6. If force majeure lasts more than 30 consecutive calendar days, either Party may terminate the Agreement by giving 30 calendar days’ written notice to the other Party.

IX. Electronic document flow

9.1. The Parties recognise that electronic documents exchanged between email addresses specified under this Offer have the same legal force as paper documents signed by hand and sealed (if required). Such documents are deemed signed with a simple electronic signature.

9.2. All documents, notices, requests, claims and other communications from one Party may be sent to the other Party using the method specified in clause 9.1; originals may be sent upon request by registered mail or courier.

9.3. The Parties shall not transfer login and password details for their email accounts used for electronic document flow to third parties and shall ensure confidentiality of access; in case of loss of access or unauthorised access by third parties, the affected Party shall immediately notify the other Party by email and/or phone; the Party that allowed a breach of confidentiality bears responsibility for all documents sent until the moment of official notification.

9.4. A message is considered delivered even if it reaches the addressee but is not read or received by them due to reasons within the addressee’s control.

9.5. Each Party bears the risks associated with the operability of its own equipment and communication channels.

9.6. The Parties shall ensure that only authorised persons have access to the email accounts used for electronic document flow.

9.7. The Parties shall promptly inform each other (by email and/or phone) about any technical failures or other circumstances preventing proper electronic document exchange.

9.8. In case of potential security threats, the Parties shall immediately notify each other and take agreed measures to neutralise such threats.

9.9. The Parties agree that electronic documents related to this Agreement, executed as provided herein, are legally binding.

The addresses used for document exchange are:
(a) the Customer’s Contact email address;
(b) the Contractor’s email address specified in Section XII.

X. Other provisions

10.1. The relations of the Parties in performing the Agreement are governed by the current legislation of the Russian Federation and the Agreement (including all amendments and supplements).

10.2. The Contractor provides all required public information by publishing it on the Contractor’s Website.

10.3. By concluding the Agreement the Customer confirms that:
10.3.1. the Agreement grants the Customer rights normally granted under contracts of this type;
10.3.2. the Agreement does not exclude or limit the Contractor’s liability for breach of obligations where the Contractor is at fault;
10.3.3. the Agreement does not contain any clearly burdensome conditions that the Customer, acting in their reasonably understood interests, would not have accepted if they had participated in negotiating the Agreement.

10.4. By concluding the Agreement the Customer confirms that they have read this Offer and accept it in full without any reservations or limitations.

10.5. Access Links are deemed confidential information of commercial value because they are unknown to third parties and shall not be disclosed by the Customer in any form (written, printed, electronic or oral).

10.5.1. The Customer is liable for any unauthorised disclosure of confidential information to third parties and shall compensate the Contractor for any losses arising from such disclosure and public dissemination.

XI. Amendments and termination

11.1. The Customer agrees that the Contractor may at any time unilaterally amend this Offer and the Agreement without additional written notice; such amendments take effect on the date of publication of the revised Offer on the Contractor’s Website or the Payment Page unless another effective date is specified. If the Customer disagrees with the amendments, they must cease using and receiving the goods / works / services; continued use constitutes full and unconditional acceptance of the updated Offer.

11.2. The Customer shall regularly familiarise themselves with the current text of this Offer and with any additional conditions or notices posted by the Contractor on the Website.

11.3. If any provision of the Agreement becomes invalid due to changes in Russian law, the remaining provisions remain in force; the invalid provision shall be replaced by a legally permissible provision closest in meaning.

11.4. The Agreement is one‑off and is concluded between the Customer and the Contractor for a single transaction – the purchase of a specific goods / work / service under a single order.

11.5. The obligations under the Agreement are deemed fulfilled and the Agreement automatically terminated once the sale / performance / rendering of the goods / work / service purchased by the Customer is completed.

XII. Contractor details

Self‑employed person (tax on professional income):
Svetlana Mikhaylovna Matveyeva
Taxpayer Identification Number (INN): 631505756290

Contact email of the Contractor: hello@handmadehome.me