Payment
Pay via PayPal now or choose a payment schedule with Pay Later option (Installment payments may include Pay in 4 or Pay Monthly and other special options);
You can checkout through PayPal will all major Credit/Debit cards without needing PayPal account. Just choose this option on the go.
If you have any issues with your payment or PayPal is not available in your country, please, let me know, I’ll try to find the solution.
I offer a personal payment plan for my sculptures. For first-time customers, sculptures from new collections are not covered by this proposal and can be paid in full only within the first 30 days after release.
Personal payment plan option is provided directly by me, third-party companies are not involved.
Contact me directly to request your personal payment plan. I do my best taking into account your preferences.
How layaway payment plan works
You make a down payment on a sculpture, which I hold for you while you pay the remainder of the price in installments.
A layaway plan ensures that you will get your chosen artwork when you’ve fully paid for it. Once you’ve paid all the installments, I ship the sculpture to you.
Please, note that all payments must be received within the agreed time, otherwise, your layaway payment plan may be canceled and refunded.
Returns and Refunds
I’m afraid, sculptures can’t be returned because of their fragile and unique nature, unless it was my failure. If you believe trouble appeared from my end (you received incorrect item or faulty product) please, contact me and I will be happy to fix this issue.
I can make a refund until the piece has been shipped (including if you are on layaway payment plan). Since PayPal no longer refunds transaction fee, please, take into account that PayPal fee will be deducted from the refund amount. Refund will be sent to you within a week. The time for funds to be credited to your account may vary at the discretion of PayPal: https://www.paypal.com/us/cshelp/article/where-is-my-refund-help130
Please contact me directly at hello@handmadehome.me if:
- The sculpture arrived damaged
- The package has not arrived after 40 days
- You want to request a refund
If your package arrived, but it was not picked up and it was returned back to me, I’m more than happy to send the package back to you again, however, the cost of re-shipping must be paid and it is at the buyer’s expense.
If you have any other queries, please email hello@handmadehome.me
International buyers
Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countries customs office.
Personal data
Your personal data will be used to process your order, support your experience throughout this website. You will also be invited to review your order by email. I do not share any personal data with anyone excepting services that are necessary to provide shop functionality (shipping service). My shop uses secure payments and I do not get your financial details. You can learn more on Privacy Policy page