Payment and Returns

Payment

  • PayPal (You can use mastercard and visa to pay via PayPal)

I’m planning to add more payment methods in the future

Returns and Refunds

I’m afraid, sculptures can’t be returned because of their fragile and unique nature, unless it was my failure. If you believe trouble appeared from my end (you received incorrect item or faulty product) please, contact me and I will be happy to fix this issue.

Please contact me directly if:

  • The piece arrived damaged.
  • The package has not arrived after 4 weeks.

If your package arrived, but it was not picked up and it was returned back to me, I’m more than happy to send the package back to you again, however, the cost of re-shipping must be paid and it is at the buyer’s expense.

If you have any other queries, please contact me directly at hello@handmadehome.me

International buyers

Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countries customs office.

Personal data

Your personal data will be used to process your order, support your experience throughout this website. You will also be invited to review your order by email. I do not share any personal data with anyone excepting services that are necessary to provide shop functionality (shipping service). My shop uses secure payments and  I do not get your financial details. You can learn more on Privacy Policy page